R. Manoj Kumar: Transformation Coach, Master Trainer and Business Author

R. Manoj Kumar is an Indian transformation coach, master trainer, entrepreneur, and author known for his work in leadership development, frontline training, customer experience, workplace culture, and business performance.
on Aug 10, 2026

R. Manoj Kumar is a Chennai-based leadership and transformation coach with more than three decades of professional experience across retail, hospitality, healthcare, information technology, and IT-enabled services. An alumnus of the Institute of Hotel Management, Chennai, he has built his career around developing people, strengthening teams, and improving organisational performance.

As the driving force behind Score Training Academy, Manoj Kumar works with managers, business leaders, and frontline employees to build capability, sharpen execution, and create measurable results. His coaching style is practical and direct, focusing on workplace behaviour, personal ownership, customer service, team performance, and leadership effectiveness.

He is also the founder of Sympl Augmented Learning Technologies, or SALT, a people-first learning company that makes professional education more accessible to blue-collar employees in hospitality and retail. Through the Skilld’Wise microlearning platform, practical training is delivered in multiple Indian languages through short, easy-to-understand lessons.

His book The Power of More: Fifty Tales of Grit, Grace and Going the Extra Mile brings together fifty stories about ordinary people who achieve meaningful results by contributing more than the minimum expected. The book explores leadership, teamwork, customer experience, workplace excellence, initiative, and the often-unrecognised contribution of frontline employees.

Rather than presenting “more” as simply working longer, Manoj Kumar describes it as a mindset built on ownership, curiosity, care, and the willingness to improve an outcome. His stories demonstrate how small decisions can collectively strengthen organisational culture and business performance.

His second book, How to Run Your Petrol Pump More Profitably, is a practical business guide for petrol-pump owners and managers. It applies his experience as a trainer and business coach to operational efficiency, customer service, employee performance, and profitability.

Through his books, coaching, and learning initiatives, R. Manoj Kumar continues to promote people development, service excellence, and practical leadership.

His books are available on Amazon.